Your privacy is fundamental to how we build Cache

2. How We Use Your Data

We use the information we collect for the following purposes:

• Service delivery: To provide, maintain, and improve our financial management platform
• Transaction processing: To facilitate payments and financial operations you initiate
• Analytics and insights: To generate financial reports and insights based on your connected accounts
• Security: To detect and prevent fraud, unauthorized access, and other harmful activities
• Communication: To send service-related notifications and respond to your inquiries
• Legal compliance: To comply with applicable laws and regulatory requirements

3. Data Sharing

We do not sell your personal information. We share your data only in the following circumstances:

Service Providers

We work with trusted third parties who process data on our behalf:

• Plaid Inc.: Financial account connectivity and data aggregation
• Stripe: Payment processing and billing
• Amazon Web Services: Cloud infrastructure and data storage
• SendGrid: Transactional email delivery

Legal Requirements

We may disclose your information when required by law, such as:

• In response to valid legal process (subpoenas, court orders)
• To comply with regulatory investigations
• To protect our rights, privacy, safety, or property

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Account data: Retained while your account is active and for 7 years after account closure for legal and regulatory compliance
• Transaction data: Retained for 7 years to comply with financial record-keeping requirements
• Usage data: Retained for 2 years in identifiable form, then aggregated or deleted
• Plaid tokens: Revoked immediately upon disconnection of your financial accounts

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access

You can request a copy of the personal information we hold about you. We will provide this information in a commonly used, machine-readable format within 30 days of your verified request.

Deletion

You can request deletion of your personal data. We will delete your information unless we are required to retain it for legal or regulatory purposes. Note that deleting your data will result in the termination of your Cache account.

Portability

You can request an export of your data in a structured, machine-readable format to transfer to another service provider.

Correction

You can update your account information directly through the Cache dashboard, or contact us to correct inaccurate personal data.

To exercise any of these rights, contact us at privacy@usecache.com. We will respond to your request within 30 days.

6. Children's Privacy

Cache is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at privacy@usecache.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email or through the Cache platform
• Provide at least 30 days notice before material changes take effect

Your continued use of Cache after the effective date of any changes constitutes acceptance of the updated policy.